PLEASE READ ALL OF THIS BEFOR YOU BEGIN SHOPPING!
NOTE: We DO NOT ship to PO Boxes!
Acceptable Payment Methods
VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and PAYPAL.


24 Hours or Less
Orders are processed and shipped with 24 hours or less Monday through Friday. Orders placed on Friday, Saturday or Sunday will be processed and shipped the following Monday.
We offer USPS (www.usps.com) and UPS (www.ups.com) shipping services with overnight shipping and standard ground services.
Overnight Shipping
WE CAN NOT GUARANTEE Next Day Air shipping to arrive the day after you order.
Shipping Delays
We are not responsibly for shipping delays caused by the selected carrier once your package has left our facility. If, however a problem does occur that is the fault of the shipping (us) we will make EVERY EFFORT to rectify the situation where feasible.
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Problems / Replacements
NOTE: Vinyl is best is applied as soon as possible after receiving (within 5 days or less). The longer the vinyl sits between the application tape and backing paper, the harder it will be to apply and the more likely it will be to stick more to the clear tape than to your surface ... SO APPLY IT RIGHT AWAY to avoid this. Replacements WILL NOT be sent on orders older than 14 days!!
Misspellings
We are not responsible for misspellings on signs that you design. If there is a misspelling we will print it the way it is and assume it was made intentionally by you, the customer. In some cases, that is if we catch it, we may contact the customer to be sure the misspelling is the way you want it.
Orders WILL NOT be replaced (for free) due to spelling errors made by the customer. If we make the mistake, the order will be replaced on us.
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Billing Info and Charges
Your credit card statement will read a charge from 'Sign Media Group' (or Sign Media Group, LLC), of which GreatLettering.com is a solely owned subsidiary.
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TEMPORARY EMAIL CHANGE - PLEASE SEND ALL EMAIL CORRESPONDENCE TO GLETTERING@GMAIL.COM
Question about your order? Click here and be sure to include your full name, email and reference number if you have one.